Returns

If you are not satisfied with your Caterpillar purchase, simply return the item within 30 days of the order date.

- Items being returned must be in their original condition with the tags.
- Please include the packing slip with the return information form filled out.
- We cannot refund your original shipping charge.
- Customers are responsible for all return shipping charges; unless an item proves defective, we will cover the replacement’s shipping charge.
- Please allow 10-15 business days for credits to be posted to your account. - They are subject to your bank’s processing time.

We only accept returns for garments purchased through the Caterpillar online store. If you have a concern regarding an item purchased from an independent retailer please contact them directly.

We suggest shipping the package with a carrier that can provide tracking and insurance. Keep your tracking number in the unlikely event that your package is lost in transit. We are not responsible for any returned packages until received at our facility.